TOONOGRAM
Terms of Service
TOONOGRAM Terms of Service
Effective and updated: November 5, 2026.
Operator: Taehwa Lee (이태화). Contact: alghost.lee@gmail.com.
1. Scope and intended users
These terms govern use of TOONOGRAM and related support, and the rights and obligations of the Operator and users. TOONOGRAM is a nonogram puzzle game that reveals pictures from number clues. It is intended for users aged 16 and older, separately from store content ratings. Minors must obtain a legal representative’s consent for use or purchases where required by applicable law. Statutory user rights remain unaffected.
2. Gameplay and hints
Regular puzzles, daily challenges, completed-picture collections and hints do not require registration or login. Content and features may vary by app version and platform. Basic puzzles work offline, while ads, purchases and purchase restoration may require an internet connection and the relevant store service.
Hints are provided through gameplay and daily goal rewards and are deducted when used. There is currently no real-money hint purchase, player-to-player sale or transfer, or cash redemption. Daily challenges and rewards follow the schedules and conditions provided in the app; content for every future date is not guaranteed.
3. Progress and ending use
Puzzle progress, completed pictures, daily challenge records, hints and settings are stored in the app’s local storage. The Operator does not provide server backup or cross-device transfer of game progress. Uninstalling, clearing app data, device loss or replacement, or storage failure may cause unrecoverable loss. Operating system backups follow platform settings and are not guaranteed to restore data. You may stop playing or uninstall at any time. Uninstalling does not itself refund purchases or delete external platform records.
4. Ads and Remove Ads purchases
The game may display banner ads and interstitial ads between stages. Ad availability, content and duration depend on connectivity, consent and the ad provider. Rewarded ads that grant in-game benefits for watching are not currently offered.
Remove Ads is a one-time in-app purchase that removes banner and interstitial ads, not a recurring subscription. Check the app and store checkout for price and currency. Apple App Store or Google Play processes payment. Ad removal takes effect after purchase approval and entitlement verification; pending, cancelled or unverified transactions may not activate it immediately. Check the transaction status or contact support if needed.
5. Restoration and refunds
Sign in with the same account at the store where you purchased, then use “Restore Purchases” in settings. Restoration verifies ad removal entitlement; it does not restore game progress. Purchases are not shared between iOS and Android. Verification may require an internet connection and store access.
Withdrawal and refunds follow applicable law and the purchasing store’s procedures. See the Apple refund guide or Google Play refund guide, or contact the Operator. Statutory cancellation rights for minors and consumer protections remain unaffected. Ad removal may end if a refund or cancellation revokes the entitlement. Uninstalling or clearing data does not submit a refund request.
6. Acceptable use and content rights
Do not attack the service, distribute malware, generate fraudulent ad traffic, improperly bypass purchase verification, infringe others’ rights, or commercially copy or distribute content without permission. Code, art, music and content belong to the Operator or their lawful owners. Personal gameplay is permitted; third-party components retain their licenses and lawful uses remain permitted. Restrictions for violations will be necessary and proportionate, with reasons and a contact route unless prevented by law or security needs.
7. Changes, interruptions and responsibility
Bug fixes, content improvements, maintenance, outages, platform policies or operational reasons may change or interrupt the service. Significant changes or closure will be announced in advance, or promptly afterwards in emergencies. If paid features are affected, measures required by applicable law will be explained. The Operator makes reasonable efforts to resolve problems and remains responsible for intentional or negligent acts under applicable law. Non-excludable liability is not waived.
8. Privacy and support
See the TOONOGRAM Privacy Policy for information handling and deletion requests. For gameplay or purchase issues, visit TOONOGRAM Support or email the contact above. Send only the app version, device, issue details and order identifiers if needed. Do not send passwords, verification codes or payment card numbers.
9. Amendments and disputes
Amendments will be posted here with their effective date, with separate advance notice of significant changes and other procedures required by law. If you disagree, you may stop using the game and contact us; existing purchases and statutory rights will be handled under applicable law. We first seek to resolve disputes through support. These terms are governed by the laws of the Republic of Korea without excluding mandatory consumer protections that apply to you. Jurisdiction follows applicable law.