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TOONOGRAM
Privacy Policy

Toonogram Privacy Policy

Effective date: October 26, 2026

이태화 (Taehwa Lee, the “Operator”) respects your privacy. Toonogram is intended for users aged 16 and over. This policy describes information processed through the app and email support, its purposes, and how it is retained or deleted.

1. Operator and privacy contact

  • Operator and privacy contact: 이태화 (Taehwa Lee)
  • Email: alghost.lee@gmail.com
  • App: 투노그램 – Toonogram, for iOS and Android

2. App use and local storage

No account or login is required. Puzzle progress, completed pictures, daily challenge records, hints, and settings are stored in the app’s storage on your device. The app itself does not upload these game records to the Operator’s server or synchronize them across devices. This is separate from information processed by the advertising SDK.

The app does not require access to your contacts, camera, microphone, or precise location for gameplay.

2.1 Remove Ads purchases and restoration

Remove Ads is a one-time in-app purchase through the Apple App Store or Google Play. The store processes payment and transaction records; the Operator does not collect payment card numbers. The app uses the product ID, purchase status and transaction verification information to verify and restore your ad-free entitlement. On Android, signed purchase evidence, including the purchase token and signature, is stored on your device to verify entitlement offline. The app does not send this information to an Operator server.

Clearing app data removes locally stored purchase verification information. This does not cancel or refund a purchase or delete store transaction records. Restoring a purchase with the same store account may store entitlement information again. Use the relevant store procedures for transaction, refund and store-record requests.

3. Information processed by advertising services

The mobile app uses Google AdMob (Google Mobile Ads SDK) for banner and interstitial ads. Advertising services may process IP addresses and approximate location derived from them, advertising or device identifiers, app and ad interactions, and crash and performance information for ad delivery, measurement, service improvement, and fraud prevention. Processing varies by platform, SDK, consent, and ad settings.

The SDK may transmit advertising information to Google and partners involved in delivering ads. The app as a whole is therefore not described as collecting no personal information. See the Google Privacy Policy, Android SDK data disclosure, and iOS SDK data disclosure for details.

4. Advertising consent and choices

A consent form may appear depending on your region and ad settings. Where privacy options are required, use “Ad privacy settings” in the app settings to review or change your choices. You can also manage advertising identifiers or tracking permissions in your device’s privacy and advertising settings. Available controls vary by operating system. Changing consent does not mean all previously processed information is immediately deleted.

5. Email support

When you contact support, your email address, display name, message, and attachments are used to handle your request and reply. Only provide device details, operating system and app versions, and reproduction steps needed to investigate the issue. Do not send passwords, payment card details, identity documents, or unnecessary sensitive information. Contacting support is optional and is not required to play.

Support messages are handled through Gmail, so Google may process their contents to provide its email service. Personal information received through support is not sold for advertising.

6. Retention and deletion

  • Local game records remain on your device until the app data is removed. Uninstalling the app or using your operating system’s app data deletion controls can remove them. Operating system backups may retain or restore separate copies, depending on your backup settings.
  • Support messages are retained only while your request is being handled and deleted immediately when the request is closed. Where retention is required by law or necessary for an ongoing dispute, only the necessary information is retained until that reason ends.
  • Information held by advertising and email providers is retained and deleted according to their processing purposes, retention policies, and your settings. The Operator does not directly control every provider’s retention period.

Electronic personal information managed by the Operator is deleted in a manner intended to prevent recovery when its retention purpose ends. Uninstalling the app does not also delete support emails or information held by advertising providers.

7. External services and international processing

Advertising and email services may process information on overseas servers operated by Google or other providers. Processing locations and retention practices depend on the service, settings, and provider policies. Consult the relevant privacy policy or contact the Operator for help with provider-related privacy and deletion requests.

8. Your rights and protection

You may request access, correction, deletion, or restriction of personal information managed by the Operator by emailing the address above. Minimal identity verification may be required to handle your request. If a legal restriction applies, the reason will be explained. Manage local records on your device and use Google’s privacy controls and request procedures for information managed by Google.

The Operator limits unnecessary access to support information and handles materials containing personal information with care. The app is not directed to users under 16. Please contact the email above if you believe personal information from a user under 16 was provided or a parent or guardian needs assistance.

9. Policy changes

This page and its effective date will be updated when app features or information handling changes. Where needed, changes will also be communicated through the app or related service notices.